Why is my material collected early in the morning or late at night?

We try our best to accommodate the needs of San Francisco citizens by making adjustments to collection schedules when possible. When submitting a noise complaint, information such as time of collection, description of the truck (truck #), and the service address(es), may improve our attempt to remedy the situation.

All Recology trucks operate under the permitted 75 dBA. per the SFDPH 4.2 Police Code Article 29, Section 2904, Waste Disposal Services, which states, “There are no limits on noise associated with refuse truck operation, such as noise from crushing, compacting, dropping, or moving wasteā€¦It is often necessary that these trucks operate early in the morning on very specific routes that may not be adjustable”.

We appreciate your patience and understanding as we work to provide vital waste collection services.