Service Alerts and Weather Delays If extreme weather conditions make it unsafe for our trucks to pick up your garbage, recycling, or organics, Recology CleanScapes will try to collect materials on the first day that regular service resumes. At that time, Recology CleanScapes will pick up extra materials equal to what would have been collected […]
Has your side of the street been serviced? If not, then the driver is probably still in the neighborhood and hasn’t arrived on your street yet. If your driver has serviced your neighbor’s carts, check for a few things that may have prevented the driver from servicing yours: Did you set your cart out by […]
The best deterrent is to keep your carts indoors where the raccoons can’t get to them. For the times your carts are left outside, try covering garbage and compostable materials, especially anything with an exceptionally strong smell, with paper bags or newspaper after placing it in the cart. Try any of following to keep raccoons […]
Recology San Mateo County’s Special Handling Collection Service provides a free service to residents who are physically unable to set their carts curbside or roadside for collection. Customers that need the assistance and who do not have someone else in the household that can set carts out for service, are asked to provide a letter […]
The law prohibits the theft of recyclables. Anyone caught unlawfully removing these materials from a recycling container may be prosecuted and is subject to a fine of up to $5000. The revenue earned from recyclables helps off-set the costs of all of Recology San Mateo County’s collection programs. Revenue lost through poaching can lead to […]
Pick up times may vary from week to week depending on drivers, traffic, or route changes, so it’s important to put your carts out for collection the night before to prevent missed pickups.
Holiday Collection Schedule Recology CleanScapes operates regularly on all holidays except for Thanksgiving Day, Christmas Day, and New Year’s Day. If your collection day falls on or after one of these three holidays, your collection will be one day later that week. For example, if your regularly scheduled collection day falls on Thanksgiving Day, Recology […]
Service Alerts and Weather Delays If extreme weather conditions make it unsafe for our trucks to pick up your garbage, recycling, or food and yard waste, Recology CleanScapes will try to collect materials on the first day that regular service resumes. At that time, Recology CleanScapes will pick up extra materials equal to what would […]
Yes; Recology provides special services to residents who are physically unable to set their bins near the curb for collection. Please call your local Recology company for assistance.
Rain, wind, and snow might delay us by a few hours, depending on the severity. If extreme weather conditions make it unsafe for our drivers to service your bins, we will collect materials on the first day that regular service resumes.